Legal

Privacy Policy

This Privacy Policy explains how TriggSpace Ltd (“TriggSpace”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data in accordance with applicable data protection laws.

Effective date: 14 January 2026 Jurisdiction: UK & EU GDPR

1. Data Controller

TriggSpace Ltd is the data controller under UK GDPR, EU GDPR, and the Data Protection Act 2018.

Email: contact.triggspace@gmail.com

2. Scope

This Policy applies to all TriggSpace services, websites, portals, APIs, and related communications.

3. Personal Data We Collect

  • Identity & Contact: Name, email, billing address, country, IP address
  • Account & Technical: Credentials (hashed), usage logs, tickets
  • Payment: Processed by third parties; no card data stored

4. Lawful Bases for Processing

  • Performance of a contract
  • Legal obligations
  • Legitimate interests
  • Consent, where required

5. How We Use Your Data

  • Service provision and account management
  • Billing and payments
  • Support and communications
  • Fraud prevention and security

6. International Transfers

Data may be processed outside the UK/EEA using safeguards such as IDTA or EU SCCs.

7. Data Retention

Data is retained only as long as necessary, then anonymised or securely deleted.

8. Data Security

We use encryption, access controls, and monitoring, but no system is 100% secure.

9. Your Rights

  • Access, correction, erasure
  • Restriction or objection
  • Portability
  • Withdraw consent

10. Cookies

Essential cookies are used by default. Non-essential cookies require consent. See Cookie Policy.

11. Third-Party Processors

We share data with vetted processors under contractual safeguards.

12. Children’s Data

Services are not intended for users under 18.

13. Changes

We may update this Policy. Material changes will be communicated where required.

14. Complaints

UK users: ICO. EU users: local supervisory authority.

15. Contact

Email: contact.triggspace@gmail.com

© 2026 TriggSpace Ltd. All rights reserved.